WHSEQ Management System

Our WHSEQ (Work, Health, Safety, Environmental and Quality) Management System integrates International and Australian standards, legislative and regulatory requirements and is supported by a centralised data management system that can be accessed by all staff across the business.

This system manages our documentation including acts, regulations, standards, policies, procedures, safe work instructions and forms, as well as maintaining records for training, plant and equipment, and incident management.

Our integrated Business Management System Manual has been developed to provide the guiding principles, objectives and processes of the WHSEQ Management System.

Our commitment to workplace health and safety, quality and environmental management is underpinned by our integrated WHSEQ Plan.

We have continued to test our systems against some of the most stringent in the industry and became the first Indigenous company in Australia to achieve Federal Safety Accreditation.

Intract Services contractors and leaders discussing job infront of construction equipment


Intract’s continued objective to achieving excellence in terms of client satisfaction is underpinned by our commitment to maintaining our accreditation to recognised industry standards. We have continued to test our systems against some of the most stringent in the industry and became the first Indigenous company in Australia to achieve Federal Safety Accreditation.

Occupational Health and Safety Management System

Our Mission: To foster a safety culture that positions us as industry leaders, where we work together as a team to ensure a zero-harm environment for our workers, stakeholders and the wider community.

Requirements: AS/NZS 45001:2018

Certificate No: OHS20284

Safety is at the forefront of our operations across Australia, demonstrated by our exemplary safety record and comprehensive internal structures and processes. For the last four years, there have been nil Lost Time Injuries across all our projects and operations.

Environmental Management

Our Mission: To protect and preserve the environment around us, by continually refine our methods and reducing our carbon footprint and caring for country.

Requirements: ISO 14001:2015

Certificate No: C10081

Environmental management planning is an integral part of our overall project approach, embedding environmental considerations into every aspect of our operations and activities.

Intract understands its obligations to avoid waste generation and enable the recycling and reuse of waste generated by our operations and activities. We have adopted a 0% waste target for our company operations and we are continuously refining our methods of waste processing to achieve this goal.

Quality Management

Our Mission: To deliver quality project outcomes through the highest standards of performance, professionalism, and customer service.

Requirements: ISO 9001:2015

Certificate No: QEC7809

Intract strives to consistently deliver the highest quality standards across all service areas. We are committed to providing quality products and engaging with our customers to understand their specific needs.

Safety Focused Program

Our Safety Focused Program is designed to build a strong safety culture throughout our organisation. To implement changes in attitudes and behaviours we work closely with our site personnel by utilising a mix of workshops, training materials and onsite mentors. We encourage open communication with the aim of creating greater awareness to help reduce injuries and improve our safety performance.

We recognise that the involvement of managers in the safety management process is critical, particularly at the site manager and supervisor level. Our Safety Focused Program is aimed at developing skills in safety leadership and influencing attitudes and behaviours surrounding best safety practice.

Civil Construction Safety Intract


Our approach to project delivery is one of providing a total service, which includes a comprehensive insurance program. As such we have purchased the most all-embracing insurance cover available in Australia to not only protect ourselves as contractors, but also where required, to transmit to our clients the benefits that we have secured by incorporating the client’s interests under the policies.